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Bullet Express announces Keith Wales as Head of Sales and Customer Experience

Keith joins the Bullet Express team with over 30 years in customer service roles in both the direct freight forwarding industry and the manufacturing sector.  Started with Nippon Express at Glasgow Airport in 1993, then worked at MSAS, Calberson, and Air Action. Left the industry to move into the manufacturing sector with chemical manufacturers EKC Technologies (logistics role) in 2002, and onward to the refrigeration & air con industry with Henry Technologies in 2007 as Customer Service & Logistics manager. Returned to direct freight in 2015 with commercial roles at Intuitive Freight, and then KC Group Shipping, until Bullet came calling this year!


Martin Craghill, Commercial Director at Bullet Express said: “Bullet Express is thrilled to welcome Keith to the business, building a strong account management program to support our clients through the growth of all logistical and supply chain developments.”


Keith Wales said: “I am delighted to be joining Bullet Express during such a significant and sustained period of growth. The Bullet brand speaks for itself and is synonymous with quality, but I’ve also been struck by the professionalism and dedication to our customers shown by my new colleagues. I look forward now to meeting clients safe in the knowledge we can deliver unrivalled customer service.”

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